DCN704 - Collaborative Communications

Outline information
Schools offering this subject
Last revision date 2018-05-01 10:37:44.629
Last review date 2018-05-23 09:39:03.238

Subject Title
Collaborative Communications

Subject Description

This course provides skills and knowledge required to configure, troubleshoot and monitor unified (voice, video, data and mobile applications) networks. Students combine theory and hands-on experiences on IP telephony and other Cisco collaboration services, as well open-source telephony software, to support small, medium or large size networks.  

Credit Status
1 credit in the CTY program.

Learning Outcomes
Upon successful completion of this subject the student will be able to:

· Optimize the design of a Wide-Area Network (WAN) to solve Quality of Service issues related to voice and video over IP

· Define the major components of the Public Switched telephone System (PSTN) that are related to the VoIP systems

· Choose the correct voice and video compression and codec technologies to facilitate service convergence

· Integrate voice, video, data and mobile applications and standards in a collaborative network

· Apply traffic analysis and planning tools to optimize service performance

· Implement software solutions for integrated IP telephony and video

· Adapt Open-Source software to implement IP telephony and video

· Recognize the impact of voice, video, data and mobile applications integration on the security of the network 

Essential Employability Skills
Communicate clearly, concisely and correctly in the written, spoken and visual form that fulfils the purpose and meets the needs of the audience.

Execute mathematical operations accurately.

Apply a systematic approach to solve problems.

Use a variety of thinking skills to anticipate and solve problems.

Locate, select, organize, and document information using appropriate technology and information systems.

Analyze, evaluate, and apply relevant information from a variety of sources.

Show respect for diverse opinions, values, belief systems, and contributions of others.

Interact with others in groups or teams in ways that contribute to effective working relationships and the achievement of goals.

Manage the use of time and other resources to complete projects.

Take responsibility for one's own actions, decisions, and consequences.

Cheating and Plagiarism
Each student should be aware of the College's policy regarding Cheating and Plagiarism. Seneca's Academic Policy will be strictly enforced.

To support academic honesty at Seneca College, all work submitted by students may be reviewed for authenticity and originality, utilizing software tools and third party services. Please visit the Academic Honesty site on http://library.senecacollege.ca for further information regarding cheating and plagiarism policies and procedures.

All students and employees have the right to study and work in an environment that is free from discrimination and/or harassment. Language or activities that defeat this objective violate the College Policy on Discrimination/Harassment and shall not be tolerated. Information and assistance are available from the Student Conduct Office at student.conduct@senecacollege.ca.

Accommodation for Students with Disabilities
The College will provide reasonable accommodation to students with disabilities in order to promote academic success. If you require accommodation, contact the Counselling and Disabilities Services Office at ext. 22900 to initiate the process for documenting, assessing and implementing your individual accommodation needs.