EBM650 - Small Business Problem Solving

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Last revision date Feb 20, 2015 8:41:18 AM
Last review date Feb 20, 2015 8:41:18 AM

Subject Title
Small Business Problem Solving

Subject Description
Small business owners regularly face a variety of problems and opportunities in the finance, marketing, operations, human resources and management areas of their business. This subject engages students in business problems and opportunities, the analysis of such, and the development of sound strategies to deal with the situations.

Credit Status
One credit.

Note: This is a required credit course for the Entrepreneurial and Small Business Management Specialization and a professional option for the other business specializations within the Business Administration Diploma.

Learning Outcomes
Upon successful completion of this subject the student will be able to:

  1. Apply problem-solving, opportunity analysis, and decision-making skills to address SME (Small Medium Enterprise) business problems and opportunities. In doing so, students will:
    1. use differing theories, models, and approaches;
    2. collect and synthesize information through observation, research and consultation;
    3. apply quantitative and qualitative analysis tools and research skills;
    4. use creative approaches to develop and evaluate solutions;
    5. determine decision-making through analysis and different approaches;
    6. design implementation strategies and tasks to manage the selected solution;
    7. select an approach to measure the outcomes of the solution; and
    8. prepare reports accordingly.
  2. Approach situations in business and group environments with flexibility, tact, as well as listening and summarizing skills, to gather necessary information and facts. This includes taking the interrelationship among the functional areas of a business into consideration.
  3. Negotiate, present, and defend solutions. This includes using technological and other tools as appropriate.
  4. Consider ethical, sustainability, and social responsibility issues in determining courses of action for business. This includes taking into account the impact of economic, social, political, legal and cultural variables which affect a business operation.
  5. Apply entrepreneurial skills such as risk taking and contingency planning in the development of innovative solutions.

Essential Employability Skills
Communicate clearly, concisely and correctly in the written, spoken and visual form that fulfils the purpose and meets the needs of the audience.

Respond to written, spoken, or visual messages in a manner that ensures effective communication.

Use a variety of thinking skills to anticipate and solve problems.

Analyze, evaluate, and apply relevant information from a variety of sources.

Interact with others in groups or teams in ways that contribute to effective working relationships and the achievement of goals.

Manage the use of time and other resources to complete projects.

Take responsibility for one's own actions, decisions, and consequences.

Cheating and Plagiarism
Each student should be aware of the College's policy regarding Cheating and Plagiarism. Seneca's Academic Policy will be strictly enforced.

To support academic honesty at Seneca College, all work submitted by students may be reviewed for authenticity and originality, utilizing software tools and third party services. Please visit the Academic Honesty site on http://library.senecacollege.ca for further information regarding cheating and plagiarism policies and procedures.

All students and employees have the right to study and work in an environment that is free from discrimination and/or harassment. Language or activities that defeat this objective violate the College Policy on Discrimination/Harassment and shall not be tolerated. Information and assistance are available from the Student Conduct Office at student.conduct@senecacollege.ca.

Accommodation for Students with Disabilities
The College will provide reasonable accommodation to students with disabilities in order to promote academic success. If you require accommodation, contact the Counselling and Disabilities Services Office at ext. 22900 to initiate the process for documenting, assessing and implementing your individual accommodation needs.