OPM400 - Production & Operations Management - Manufacturing & Services

Outline information
Schools offering this subject
Last revision date 2018-04-10 12:26:07.597
Last review date 2018-04-10 12:26:34.886

Subject Title
Production & Operations Management - Manufacturing & Services

Subject Description
This subject is an introduction to the study of operations management. Students will study the general principles and techniques used in providing goods and services to satisfy customer demand. On completion of this subject, the student will understand the generalized and technical principles involved in operations management, and be able to apply the various problem solving techniques in the analysis of practical operations management situations. The student will demonstrate these decision making and analytical techniques in written form. This subject is a basic grounding in the field of operations. This field is an intricate part of all organizations, manufacturing and service, as well as both the profit and not-for-profit sectors.

Credit Status
One credit.

Note: This is a compulsory subject in the 4th semester of the following Business Administration Diploma Programs: Management, Entrepreneurship and Small Business, Purchasing and Supply Management and Retail Management.

Learning Outcomes
Upon successful completion of this subject the student will be able to:

  1. Explain the role of the operations manager, and explain how operations management contributes to society.
  2. Differentiate between corporate strategy and operations strategy, and demonstrate how they are important to a firm's competitiveness.
  3. Apply forecasting methods and determine their effectiveness in predicting demand of a company.
  4. Apply process measurements to track and evaluate a firms performance.
  5. Identify the three basic types of layout and the circumstances under which each is used.
  6. Understand various quality initiatives that are used by firms to monitor and improve operational performance.
  7. Explain supply chain concepts that contribute to the effective flow of goods and services from supplier to consumer.

Essential Employability Skills
Communicate clearly, concisely and correctly in the written, spoken and visual form that fulfils the purpose and meets the needs of the audience.

Respond to written, spoken, or visual messages in a manner that ensures effective communication.

Use a variety of thinking skills to anticipate and solve problems.

Locate, select, organize, and document information using appropriate technology and information systems.

Analyze, evaluate, and apply relevant information from a variety of sources.

Manage the use of time and other resources to complete projects.

Cheating and Plagiarism
Each student should be aware of the College's policy regarding Cheating and Plagiarism. Seneca's Academic Policy will be strictly enforced.

To support academic honesty at Seneca College, all work submitted by students may be reviewed for authenticity and originality, utilizing software tools and third party services. Please visit the Academic Honesty site on http://library.senecacollege.ca for further information regarding cheating and plagiarism policies and procedures.

All students and employees have the right to study and work in an environment that is free from discrimination and/or harassment. Language or activities that defeat this objective violate the College Policy on Discrimination/Harassment and shall not be tolerated. Information and assistance are available from the Student Conduct Office at student.conduct@senecacollege.ca.

Accommodation for Students with Disabilities
The College will provide reasonable accommodation to students with disabilities in order to promote academic success. If you require accommodation, contact the Counselling and Disabilities Services Office at ext. 22900 to initiate the process for documenting, assessing and implementing your individual accommodation needs.