SSW301 - Case Management

Subject Title
Case Management

Subject Description
This subject is designed to provide students with the case management skills required to coordinate and provide direct services to a variety of client populations. This includes the roles and responsibilities assumed by case managers such as information gathering, assessment, intake interviewing, service planning, case monitoring, advocacy and social change agent. In addition, students will examine such areas as stress management, time management, assertiveness and client empowerment.

Credit Status
One Credit in the Social Service Worker/Social Serrvice Worker Gerontology Program.

Learning Outcomes
Upon successful completion of this subject the student will be able to:

Upon successful completion of this subject, the student will be able to:
1. Conduct an accurate assessment of client needs and develop and implement a human service plan.
2. Write case records and document client progress.
3. Integrate services and resources to meet client needs.
4. Identify appropriate tactics to advocate on a client's behalf and empower clients to obtain necessary services.
5. Evaluate a client's progress and adapt strategies to meet changing needs.
6. Understand ethical and legal issues involved in advocating for clients.
7. Build and lead an effective service delivery team.
8. Perform the various roles as a case manager.

Cheating and Plagiarism
Each student should be aware of the College's policy regarding Cheating and Plagiarism. Seneca's Academic Policy will be strictly enforced.

To support academic honesty at Seneca College, all work submitted by students may be reviewed for authenticity and originality, utilizing software tools and third party services. Please visit the Academic Honesty site on http://library.senecacollege.ca for further information regarding cheating and plagiarism policies and procedures.

Discrimination/Harassment
All students and employees have the right to study and work in an environment that is free from discrimination and/or harassment. Language or activities that defeat this objective violate the College Policy on Discrimination/Harassment and shall not be tolerated. Information and assistance are available from the Student Conduct Office at student.conduct@senecacollege.ca.

Accommodation for Students with Disabilities
The College will provide reasonable accommodation to students with disabilities in order to promote academic success. If you require accommodation, contact the Counselling and Disabilities Services Office at ext. 22900 to initiate the process for documenting, assessing and implementing your individual accommodation needs.