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  • Computer Networking and Technical Support

    Computer Networking and Technical Support

Program Code:CNS
Campus:Seneca@York
Duration:4 Semesters (2 Years)
Start Dates:Summer, Fall, Winter,
Start dates are subject to change
Credential Awarded:Ontario College Diploma

Program Description

Seneca's School of Information and Communications Technology is a recognized leader in the Networking world. This program is built on partnerships with some of the most influential names in networking today – CISCO, IBM, Microsoft, Rogers, Sun, and Sangoma. As a graduate of the Computer Networking and Technical Support diploma program, you’ll be prepared to succeed as a technical specialist in any computer support, local area network administration, and Internet management environment.

CNS is a four–semester program, with required subjects available year–round. That means you can choose to complete your studies in four consecutive semesters, starting in the fall, winter or spring. Or you could take a break between semesters.

Courses in this program are hands–on, helping you get the most out of your studies. Some of the subjects you’ll learn by experience include: computer hardware, applied Internet technology, system diagnostics, local area network installation and maintenance, data communication techniques and network administrative tasks. Once you reach your third semester, you’ll have the opportunity to apply for transfer to the six– semester CTY co–op program.

Admission Requirements

Program Eligibility:

  • Ontario Secondary School Diploma with a majority of senior credits at the College Preparation (C), University Preparation (U) or University/College Preparation (M) level or Mature Student Status (age 19 or older)
  • Grade 12 English: ENG4(C) or ENG4(U)
  • Grade 12 Mathematics: (C) or (U) or Grade 11 Mathematics (U) or (M)

Applicant Selection:

  • Applicants may be ranked by previous academic achievement (i.e. grades in the pre– requisite English and Mathematics subjects or their equivalent).

Recommended:

  • A home PC and Internet Service Provider (ISP) are highly recommended to be successful in this activity–based program.

The Importance of Learning Skills:

Student success in college requires well developed learning skills (such as being able to work independently, participate in a team, be well–organized, develop good work habits, and show initiative). These skills are as important as prior academic achievement. While it is expected that applicants would have developed these skills through previous education and life experiences, Seneca offers support to assist students with further development of these important skills. Seminars, workshops and tutoring are available at Seneca's Learning Centres.

Fees

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Your Career

Start a career in PC Technical Support, Network Administration, Helpdesk Support, Internet Resource Management, and many other areas that require strong technical support in secure networked environments. The Computer Networking and Technical Support diploma program provides you with strong technical and interpersonal skills – both important professional skills that will give you an advantage as a technical support specialist in the computer industry.

Diploma to Degree ...and Beyond

Through transfer agreements and institution partnerships, graduates of this Seneca College program may be eligible for credit at the following post-secondary institution(s):

Toronto

University/CollegeDegrees Available
Seneca College• Bachelor of Technology, Informatics and Security
• Bachelor of Technology, Software Development
York University• Any relevant major

Ontario

University/CollegeDegrees Available
Algoma University• Bachelor of Arts
University of Ontario Institute of Technology• Bachelor of Information Technology (Honours) - Networking and Information Technology Security - Bridge Program

Canada

University/CollegeDegrees Available
Athabasca University• Bachelor of Science – Computer and Information Systems (Post Diploma)

U.S.

University/CollegeDegrees Available
Davenport University• BSc –Information and Computer Security or *Network Security (*The Network Security degree programs cannot be completed entirely online)

International

University/CollegeDegrees Available
Griffith University• Bachelor of Information Technology

Areas of Study

The Computer Networking and Technical Support program is comprised of practical subjects and focuses specifically on hands–on training delivered in specialty labs. You’ll study in dedicated labs configured for environments such as Linux, Microsoft Windows, networking, OC hardware, Internet, AS/400, and RS/6000. Through these labs, you’ll also gain access to stand–alone, clustered and networked PCs, along with a host of LAN servers and mid– range computers.

Your subjects will include PC hardware, operating systems, Internet, HTML, Linux/UNIX and Microsoft Windows Server administration, data communications, AS/400 connectivity, web server installation, maintenance and security.

And finally, you’ll benefit from experience with our industry partners’ innovative products first– hand. CISCO, Microsoft and IBM are all present in our labs. Work with them in class or use the open learn areas to practice your work outside of class. You’ll even have 24/7 access to Seneca’s extensive computing services from external sites.

General Education

One of the general education subjects must be a literature subject for which EAC150 is the pre–requisite.

For more information, please visit our website at: els.senecac.on.ca.

Curriculum

Semester 1 Subject Name Hrs/Wk
APC100 Applied Professional Communications 3
EAC150 * College English 3
HWD101 PC Hardware I 5
ICA002 Introduction to Computers and Applications 2
IOS110 Introduction to Operating Systems Using Windows 5
ULI101 Introduction to UNIX/Linux and the Internet 5
 
Semester 2 Subject Name Hrs/Wk
DCN286 Introduction to Data Communication Technology 4
INT213 Active Server Pages Using Visual Basic 4
OPS235 Introduction to Open System Servers 4
WIN210 Basic Administration of Microsoft Windows 5
XXXXXX General Education Option 3
 
Semester 3 Subject Name Hrs/Wk
DAT702 Introduction to Databases 5
DCN386 Advanced Data Communications Technology 4
EAC397 Business Report Writing 3
OPS335 or
OPS435
Open System Application Server
Open System Automation
5
4
WIN310 Microsoft Windows Network Infrastructure 5
XXXXXX General Education Option 3
 
Semester 4 Subject Name Hrs/Wk
NDD430 Network Diagnostics and Design 6
XXXXXX General Education Option 3
Choose any 4 of the following:
INT420 Internet II 4
IPC144 Introduction to Programming Using C 5
OPS335 Open System Application Server 5
OPS400 AS/400 Operations 4
OPS435 Open System Automation 4
SBR600 Software Build and Release 4
TEC701 Technical Support for Network Administrators 4
TEC702 Technician as an Entrepreneur 4
WIN500 Windows Server Scripting 4
WIN700 Windows Active Directory Services 4

* English Assessment testing may place students in EAC149 (or below) prior to EAC150.

Note: The full range of options may not be offered every semester.

Contact Us

Computer Studies Website: https://scs.senecacollege.ca/
Email Information Contact: computerstudies@senecacollege.ca
Program Coordinators: Scott Apted
Telephone: (416) 491-5050 Ext. 33386
Email: Scott.Apted@senecacollege.ca
Program Chairs: Evan Weaver
Telephone: (416) 491-5050 Ext. 33211
Email: Evan.Weaver@senecacollege.ca

Mary-Lynn Manton
Telephone: (416) 491-5050 Ext. 33264
Email: Mary-Lynn.Manton@senecacollege.ca

Admissions Advisors:
Domestic Admissions Advisor: TBA
Telephone: (416) 491-5050 Ext. 22840
Email: admissions@senecacollege.ca
International Admissions Advisor: Susan Gao
Telephone: (416) 491-5050 Ext. 22365
Email: Susan.Gao@senecacollege.ca
Registration & Records Advisor: Ingrid Huizing
Telephone: (416) 491-5050 Ext. 33007
Email: Ingrid.Huizing@senecacollege.ca

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