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  • Tourism and Travel - Flight Services Option

    Tourism and Travel - Flight Services Option

Program Code:TFS
Campus:Markham
Duration:4 Semesters (2 Years)
Start Dates:Summer, Fall, Winter,
Start dates are subject to change
Credential Awarded:Ontario College Diploma

Program Description

Earn your wings. Today's flight attendants are highly trained, highly skilled, and focus on safety as the core of their job function. The Flight Services program encourages you to develop career-related skills, knowledge and behaviours to effectively perform a variety of functions required in providing passenger safety and service as you work in the airline industry.

Get the Look. Get the Experience.

As a student in the Flight Services program you'll study and work in the Seneca Flight Services uniform. By living this standard each day, you'll become practiced in formal, occupation-specific presentation, and prepare for the real world. Also, you will acquire First Aid, CPR and Smart Serve certification.* Best of all, in semester four you'll have an opportunity to experience the industry and network with like-minded professionals through a valuable field placement.

*As a student of this program, you will purchase a professional uniform and obtain industry certifications at a fee. These measures are vital to the program curriculum and contribute to your professional experience.

Admission Requirements

Program Eligibility:

  • Ontario Secondary School Diploma (OSSD) or equivalent, or mature student status
  • Grade 12 English: ENG4(C) or ENG4(U)

Applicant Selection:

  • In the event of oversubscription, applicants will be selected on the basis of applicant grades in pre-requisite subjects or their equivalents.

Desirable:

  • Grade 11 French

Students earning dual credits from an approved high school program or a Specialist High Skills Major - Hospitality and Tourism program, may be eligible to receive advanced credits.

The Importance of Learning Skills:

Student success in college requires well developed learning skills (such as being able to work independently, participate in a team, be well-organized, develop good work habits, and show initiative). These skills are as important as prior academic achievement. While it is expected that applicants would have developed these skills through previous education and life experiences, Seneca offers support to assist students with further development of these important skills. Seminars, workshops and tutoring are available at Seneca's Learning Centres.

Fees

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Your Career

Set course for a career in the exciting and diverse airline profession. Continued growth in the aviation industry ensures a steady demand for well–motivated, customer–oriented professionals. As a Flight Services graduate you may find employment as a flight attendant, airline passenger service representative, airline check–in agent, cabin crew, or an airline reservation agent for Canadian or international air carriers.

Field Placement Education

You will complete 150 hours of unpaid placement in the fourth semester. You will receive assistance from your professor, but it is your responsibility to confirm a placement upon successful completion of all third semester subjects before being accepted a field placement position.

You will have the opportunity to further develop your French by participating in the "Explorer Program" between second and third semesters in Quebec.

Industry Partners

  • Air Canada Jazz
  • Air Transat
  • Emirates Airlines
  • Loyalty Group (Airmiles)
  • Porter Airlines
  • Westjet

French

The ability to speak more than one language will greatly expand your professional opportunities. For this reason, French is taught as part of the Flight Services program.

Based on testing/assessment during the first week of class in your first semester, you will be placed in the appropriate French level. Depending on this placement, you may be required to take a remedial non–credit French subject. Those testing above the entry–level will be exempted from one or more levels of French.

Diploma to Degree... and Beyond

Through transfer agreements and institution partnerships, graduates of this Seneca College program may be eligible for credit at the following post-secondary institution(s):

Ontario

University/CollegeDegrees Available
Laurier Brantford• Honours Bachelor of Arts

Canada

University/CollegeDegrees Available
Royal Roads University• Bachelor of Arts in International Hotel Management

U.S.

University/CollegeDegrees Available
Davenport University• BBA – Marketing, Sport Management or BBA /MBA – Strategic Management

International

University/CollegeDegrees Available
Griffith University• Bachelor of Business – Sustainable Tourism Management

Curriculum

(Fall or Winter)
Semester 1 Subject Name Hrs/Wk
EAC150 College English 3
ICA001 Introduction to Computers and Applications 2
FIS101 The Flight Attendant 3
FRN209 French - Level II 4
LTS307 Leisure Travel Specialist 3
TDC100 Top Destinations for Canadian Travellers 3
TIS152 Introduction to the Tourism Industry and Careers 3
TMS100 Exceptional Customer Care 3
 
(Winter or Summer)
Semester 2 Subject Name Hrs/Wk
FIS200 Aircraft: The Ups and the Downs 3
FIS300 Professional Airline Careers 2
FRN309 French - Level III 4
TCS200 Computer Applications for Tourism 2
TDC200 World Destinations for Canadian Travellers 3
THL100 The Hotel Business 2
TRL300 Introduction to Business 3
XXXXXX General Education Option 3
 
(Fall)
Semester 3 Subject Name Hrs/Wk
FIS320 Cabin Crew Life 3
FIS350 Sales and Marketing for Airlines 4
FIS380 Career Planning for Airlines 2
FRN409 French - Level IV 4
HTM406 Sommelier: An Introduction 3
TAC300 Tourism Finance 3
TRL200 Ontario Travel Industry Act 2
TSA200 Tourism Software Applications 4
XXXXXX General Education Option 3
 
(Winter)
Semester 4 Subject Name Hrs/Wk
FIS400 Cabin Crew Safety Specialist 4
FRN509 French - Level V 4
HPL225 Dining Room and Banquet Management 3
TIS200 Career Preparation/Placement (150 hours) 3
XXXXXX General Education Option 3

Contact Us

For more information, please visit our website at: www.senecacollege.ca/school/tourism
Student Advisors:
Domestic Student Advisor: Izabela Loranty
Telephone: (416) 491-5050 Ext. 77547
Email: Izabela.Loranty@senecacollege.ca
International Student Advisor: Xiaolei Wu
Telephone: (416) 491-5050 Ext. 22642
Email: Xiaolei.Wu@senecacollege.ca
Program Coordinator: Catherine Griffith-Mills
Telephone: (416) 491-5050 Ext. 77405
Email: Catherine.Griffith-Mills@senecacollege.ca
Program Chair: Angela Zigras
Telephone: (416) 491-5050 Ext. 77531
Email: Angela.Zigras@senecacollege.ca
Admissions Advisors:
Domestic Admissions Advisor: Margaret Lim
Telephone: (416) 491-5050 Ext. 22806
Email: Margaret.Lim@senecacollege.ca
International Admissions Advisor: Judy Chung
Telephone: (416) 491-5050 Ext. 22380
Email: Judy.Chung@senecacollege.ca
Registration & Records Advisor: Steve Bennett
Telephone: (416) 491-5050 Ext. 77434
Email: Steve.Bennett@senecacollege.ca

 

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Video

Tourism and Travel - Flight Services Video

Tourism and Travel - Flight Services student Katrina talks about her program and studying at Seneca. Click on image to begin video.

Testimonial

"Seneca was an amazing chance for me to realize my potential. It feels so great graduating and talking to all the friends I have made in college and seeing what airlines they are all working for, and fulfilling my own dream of becoming a flight attendant."

Emily Mackay
2011 Travel and Tourism – Flight Services

“When I wore my uniform for the first time, I had this enormous feeling of excitement inside of me. It was as if my dream came true, that now I am a Flight Attendant.”

Nathaly Benavides
Travel and Tourism - Flight Services

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